Assist patients with connecting to telehealth video visits and troubleshooting technical issues.
Guide patients through the virtual intake process, collecting vital signs, medical history, and medication reconciliation.
Handle inbound calls, assess patient needs, and escalate clinical concerns to Registered Nurses as needed.
Everlywell is a digital health company that leverages AI to deliver personalized health insights through at-home testing and virtual care. They have provided nearly one billion health insights to over 60 million people and are the leading at-home testing company in the US, fostering a culture of innovation and scale.
Conduct Annual Wellness Visit questionnaires over the phone with patients.
Make outbound calls to schedule and complete screenings.
Accurately document patient information in EMR systems like NextGen.
Welltality provides healthcare support by conducting Medicare Annual Wellness Visit pre-screenings to help patients stay proactive with their care. The team values accountability, teamwork, and continuous improvement.
Support clinicians with patient coordination tasks including pharmacy communication, referrals, and scheduling.
Provide empathetic, patient-centered communication and document tasks accurately in the electronic health record.
Ensure compliance with HIPAA and confidentiality standards while participating in team huddles and quality initiatives.
Curai is a healthcare company that harnesses artificial intelligence and clinical expertise to make high-quality primary care more affordable, accessible, and effective. They are a mission-driven, remote team committed to diversity and inclusion.